Sage Accounting Solutions and IT Services For Your Growing Business:

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?

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Business Owners, Call Now For Immediate Support: 201-791-8088

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IT Buyers Guide

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The Northern New Jersey Business Owners’ Guide To IT Support Services And Fees

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Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Cloud Computing

Cloud services give you the power to collaborate using the Internet and intranet in your office to make doing business more efficient.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

5 Big Reasons to Choose Merkem to Support Your Computer Network

1

We Have Over 25 Years Of Extensive Experience Working In, And With, Small And Mid-sized Specialty Medical Practices And Groups Just like your medical specialty, we SPECIALIZE in IT services for small and mid-sized specialty medical practices.  We bring our deep knowledge of your EMR and PM software systems, HIPAA compliance, medical practice management and business operations to solve the business and IT problems other IT firms cannot or do not know how to.

2

Your Time Is Extremely Valuable. We Know This And Agree! As part of our concierge service, call us with any IT request and know that it has now been taken off your plate. It becomes our priority and we take ownership of it, so you can go back to providing excellent patient care and streamline your day-to-day operation. We help you get your day back.

3

We Perform Business Reviews With Your Management Team To Keep Efficient IT Costs Within Your Budget We work with you to learn and understand how your business operates to help facilitate growth and keep costs on track. We realize you do not just see IT as a necessary evil and cost center in your practice. You see IT as a critical component of your specialty practice and crucial to the smooth operation and growth of your business.

4

We Are Your ONE Point Of Contact For All IT And Phone Needs Whether it is your EMR, Practice Management, Accounting, or Document Management system, phones, Internet or anything IT related, we will take over problem resolution for your specialty practice. Merkem ONE Call is all it takes to get back precious hours of your time.

5

A 10-Minute Response Time On Urgent Tickets - Guaranteed If you have an urgent IT problem that is preventing you from working, we guarantee to answer our phones LIVE and to have a qualified technician working to resolve it within 10 minutes or less. For all other IT requests, we guarantee a 60-minute-or-less response time on your new support ticket. Your IT support for that month is free if we fail to meet our service level.

See what other business owners are saying about us…

Immediate Solutions For Our Unique Network Setup

Merkem techs have a deep understanding of our IT needs.  Our office uses various software, which includes Digital Image Archiving, GE Centricity Electronic Medical Records and Medical Practice Management.  Merkem keeps the software integrations and workflows up and running during our critical business and patient hours. They are even able to create on-demand custom reports through the GE Centricity platform for the physicians.  No one understands our needs better.

Tanya Vera CFO
Montclair Breast Center, P.C.

Peace Of Mind

The team at Merkem is dedicated to providing good, reliable, personalized service.  With Merkem, we have the confidence that someone is always around when service is needed, even after-hours.  They thoroughly assess our practice needs and help us decide what solutions suit us best.

Kirsy Morel Practice Manager
Advanced Orthopaedic Associates of North Jersey, L.L.C.

I Sleep Well At Night

Merkem provides transparent service and meets our IT needs, efficiently, reliably and securely.  They source products and material for projects as needed, at a cost-effective rate.  They work to assess our needs and offer solutions.  They’re not cheap and their services and solutions are fairly priced.  If you want things to work when and where you want, give them a call.  I sleep well at night.

Sonny Marquez Director of Operations
Student Bus Company, Inc.

Read More From Our Clients

About Merkem

Merkem is a trusted IT Managed services provider in northern NJ since 1997. We focus on Business Solutions with emphasis on Cyber Security and Cloud solutions, along with other IT services that will keep your business running efficiently and in a cost effective way. Our technical, personable and friendly staff is always ready and ahead of all the latest advancements in the fast paced world of technology so that you have a peace of mind. Through the many years that we’ve been working in this field, we have developed an extensive professional network of peers who become a part of your extended technology-focused team when we are called upon. We work with various vendors, technicians and contractors to provide the right solutions for our customers.

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IT Buyers Guide

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    The Northern New Jersey Business Owners’ Guide
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